Connection Timeouts

This guide explains Connection Timeouts and the recommended configuration for reliable proxy operations.

Common causes

  • •Check that your credentials and configuration are correct.
  • •Confirm that the network and proxy port are available.
  • •Verify that your plan is active and within its limits.

Troubleshooting steps

  1. 1.Review the relevant settings in your dashboard.
  2. 2.Retry with a simple cURL request.
  3. 3.Test another proxy or protocol where available.
  4. 4.Contact support if the issue persists.

Verification

Use the following unchanged technical example to verify the connection.

curl --proxy http://username:password@proxy.pinguproxy.com:port --max-time 10 http://google.com
If the problem continues after these checks, contact support.