Connection Timeouts

Connection timeouts can occur for various reasons. This guide will help you identify and resolve timeout issues with your PinguProxy connection.

Common Causes

  • Unstable internet connection
  • Firewall blocking proxy port
  • Overloaded proxy server
  • Exceeding concurrent connection limits

Troubleshooting Steps

  1. Check your internet connection stability
  2. Verify the proxy port isn't blocked by your firewall
  3. Try using a different proxy from your subscription pool
  4. Ensure you're not exceeding concurrent connection limits for your plan
  5. Test with a simple cURL command to isolate the issue

Verification Steps

Use this cURL command with a timeout setting to test your connection:

curl --proxy http://username:[email protected]:port --max-time 10 http://google.com

This command will timeout after 10 seconds if there's no response.

If timeouts persist after these steps, please check our status page or contact support for potential server-side issues.